A massive thank you for my silver initial keyring. I had not left enough time to get it in time for my son’s 21st birthday and was kicking myself at my lack of efficiency when you swooped in and saved the day! Your care, phone calls at the weekend, advice and ability to sort it within 36 hours was nothing short of miraculous! He will be getting the most beautiful reminder of his big birthday and that is down to you and your above and beyond customer service.
I just wanted to say thank you very much for your lovely kind and friendly service. The Daisy key ring arrived today and I’m absolutely delighted with it! It’s so pretty and exactly what I hoped it would be. I will be definitely recommending friends and family to order giftware from your company. Thanks again for your excellent service. Kindest regards Geraldine
We want to send you a huge thank you for our recently purchased Rugby Tankard. It has exceeded our expectations! We are delighted! The quality is exceptional and great value for money. Your prompt delivery was first class. We would totally recommend your company! Best wishes Bev & Russ x
Thank you for all your help!!! Amazing customer service!! (USA)
Just a note to say how pleased I am with the silver-plated tea light holders. They are beautiful and surpassed my expectations.
Thank you so much for considering my thoughts. It is always a pleasure to work with you at your company. This is my third cup to purchase for my grandchildren. Thank you for all your help.
“It has just arrived!!
That is fantastic service and it’s perfect lovely engraving. I’ve just put something on your Facebook page, so hopefully, some of my friends will take a look at your shop. Many thanks indeed.
“Oh, thank you so much for emailing me…… I really meant to let you know, but I left for America the next day. My friend LOVED the pen!! Thank you, you were both so helpful! Might treat myself at some point too.`
Amazing service! Would definitely use again and would thoroughly recommend!
“Just received word that the parcel has arrived! Thank you very much. I told my husband that it has arrived and he is very pleased. He had a silver perpetual calendar for many years and it just wore out! I ordered this as a surprise for him.
Thank you again.`
Nancy ( Canada)
The Cross arrived this morning, thank you for such a speedy turnaround.
It looks excellent and very pleased with it and arrived in time for the weekend
Excellent Service! Hope the boys pass their exams now! Many thanks,
The ring has arrived safely and I can say it is a very nice one. Thank you very much for your support and keeping me informed.
I am sure I will visit your shop again.
Again, many thanks and have nice week.
Kind regards, Guido
Your silver-plated perpetual calendar arrived in good time for Christmas and fulfils all my expectations! Thank you for your prompt service.
Just wanted to say that my spirit measure arrived today and it’s gorgeous. The engraving is spot on too. It’s a tenth wedding anniversary present for a difficult to buy for husband but I know he’ll love it.
I have it! It’s beautiful, thank you so much !
My niece will love it.
Thanks for the excellent customer service too.
Just want to drop you a quick line to let you know it has arrived……I absolutely love it, it is sooo cute – this is a Christening present and, as with any internet purchase, when you cannot see the product in front of you, you get a little nervous as to what it will look like, well I shouldn’t have been nervous, it’s gorgeous – so pleased, thank you.
Good afternoon. The gift has arrived today and in time ! We are delighted with it. Thank you so much for your special efforts.
Have a great weekend
The pens arrived safely and look stunning. I’m sure our granddaughter will be delighted. Only seven more grandchildren to go!
Thanks for all your help.
Good Morning Jill,Thank you so much for getting my order for ‘Concave Teddy Pewter Cup’ (99901) with engraving out to me on time, it arrived Saturday morning in time for the Christening on Sunday.Many thanks again for your prompt service.Kind regardsJenny
Your beautiful product arrived today. Many thanks for your prompt service.
Best wishes, Gary.
Thank you very much for your email and for the parcel which I have now received.
I’m absolutely delighted with the lids and would like to thank you for keeping me updated about my order along the way.
Dear Ms Annelies
Thank you so much for the very good restoration of our perpetual calendar. The calendar is of significant sentimental value to my wife since it has been in her family for a long time. My wife had reconciled herself to the possibility that the item might not be capable of repair, but thanks to your skill and expertise this has brought a big smile on her face.
Just wanted to say a big thank you to you and the engraver for sorting out the key ring. It was perfect.
Just ordered two silver napkin hooks to be sent to my father in Spain. The postage was accurately calculated according to weight with the items being sent recorded post. I even got a call back to confirm the location as something looked odd with the address. Good to see superb customer service is still alive and well.
Thank you so much for the safe delivery of the beautiful engraved silver spoon we ordered. It is just like my granddaughter’s fathers and uncles my mother gave to them all those years ago – perfect!
I just wanted to let you know that my parcel is here arrived safe and I am very very happy with it. It is perfect!!! I thank you for everything and I will recommend your website to everyone!
U make a great job!!!!
Got delivery today
Thanks very much
My wife will love this
Thank you so much for undertaking all the work to complete the Calendar and get
it to us by Saturday morning. I have sent it on to our grandson by special delivery
and understand that he should receive it on Monday morning two days before his
Thank you for making it possible.
The nib section has arrived safely and works perfectly – I’m super happy! Thank you for your quick service. It was a pleasure doing business with you.
Warmest wishes and kind regards
Spoon arrived safely looks wonderful. Many thanks to you and engraver
I received the Christening spoon today, which I am delighted with.
Thank you very much,
I am one happy customer as I have just received my order made yesterday – very impressive customer service.
Many many thanks to you and the team.
Thank you for your efforts, the item has arrived, it looks lovely.
I wanted to say thank you for the excellent customer service. From the phone call I made re a query to the online communication. I can’t believe the item arrived so quickly and the product is excellent.
The spoons arrived and they look lovely! Thank you so much for the great customer service.
Im sure I’ll be a returning customer. I’ve received items that will be treasured for a long long time.
Enjoy your summer.
The bookmark arrived today thank you. It looks lovely.
Thank you Annelies, the tankard has arrived and is just lovely. We are very pleased and I am sure my grandson will be too.
with all good wishes